ATLAS.ti Web Privacy overview

  1. IS ATLAS.TI A DATA PROCESSOR?
  2. DO YOU OFFER A DATA PROCESSING AGREEMENT?
  3. HOW CAN WE ENTER INTO THE DPA WITH ATLAS.TI?
  4. WHERE IS THE DATA PROCESSED?
  5. WHICH SUB-PROCESSORS ARE YOU USING?
  6. USER/ACCOUNT DATA
  7. WHAT HAPPENS WITH THE DATA AT THE END OF THE CONTRACT?
  8. FURTHER INFORMATION

IS ATLAS.TI A DATA PROCESSOR?

ATLAS.ti acts as a data processor and acts on instruction of our clients with regard to the (personal) data analyzed via ATLAS.ti Web.

DO YOU OFFER A DATA PROCESSING AGREEMENT?

The ATLAS.ti Data Processing Agreement (DPA) is provided here: atlasti.com/legal/dpa

HOW CAN WE ENTER INTO THE DPA WITH ATLAS.TI?

The DPA becomes part of the contract by reference in the ATLAS.ti Terms & Conditions: atlasti.com/legal/terms-conditions, please refer to clause 3.12. The Terms and Conditions are incorporated into the contract in the course of the purchase process by reference.

WHERE IS THE DATA PROCESSED?

ATLAS.ti Web is hosted with Amazon Web Services in Germany. The data processed via the ATLAS.ti Web is processed in the EU only, no data is transferred to third countries outside of the EU.

WHICH SUB-PROCESSORS ARE YOU USING?

We are using an external service provider, based in Germany, for support and maintenance of ATLAS.ti Web. In addition, we are using another external service provider, also based in Germany, for hosting and operation of the ATLAS.ti Web. The hosting and operations service provider uses the Amazon Web Services (AWS) data center region Germany (Frankfurt) as hosting provider.

USER/ACCOUNT DATA

The data of the users of ATLAS.ti Web (account information, login, usage) is processed by ATLAS.ti for the performance of the contract (Art. 6 para. 1 lit. b) GDPR) in order to provide access to the ATLAS.ti Web, e.g. in our central user database, processed via MongoDB:

MongoDB
MongoDB

Such data may be processed also outside of the EU based on a transfer risk assessment, subject to appropriate safeguards (EU Standard Contractual Clauses) including additional safeguards, as far as provided by the respective suppliers. Further details can be found in the ATLAS.ti Privacy Policy, provided here: atlasti.com/legal/privacy-policy

WHAT HAPPENS WITH THE DATA AT THE END OF THE CONTRACT?

As stated in the DPA, we will return all data to you or, at your request, delete the data. You are able to download/export all data processed via the ATLAS.ti platform at any time. At the end of the contract, we will ask you to download/export all data and will, after a certain grace period, delete the system and all data. Due to data capacity, we are not able to ensure compliance with customer-individual retention and deletion polices after end of contract.

FURTHER INFORMATION:

For any additional question, please feel free to refer to our Data Protection Officer, Rechtsanwalt Christian Schmoll, phone: +49 30 31 99 88 971, e-mail: [email protected].