Privacy Policy


ATLAS.ti Scientific Software Development GmbH (=ATLAS.ti GmbH) is committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. This is why we have put a policy in place to protect your personal information. You may always visit our site and browse without giving us any personal information. Please read on for more details about our privacy practices.


Free ATLAS.ti Mobile App(s) for iOS and Android

Personal Data: The ATLAS.ti Mobile apps collect NO PERSONAL DATA of any kind. This also includes location data and documents assigned to or created by app.

Anonymous Technical Data: The only data that is transmitted *anonymously* is general crash report data in case of a malfunction. Such information is transmitted to Apple (configurable in the iOS device settings) and Microsoft/HockeyApp (after user confirmation in case of a crash) for the sole purpose of diagnosing the error through our developers and to improve the App further. Beyond these general technical reports that are required to diagnose a crash or malfunction, no data that can be used to identify you or that contains your name, address, or any other personal information is gathered, stored, collected or transmitted by or through the ATLAS.ti Mobile App.

Project Data: NO PROJECT DATA, i.e. documents and multimedia data gathered or created as part of your work with the ATLAS.ti Mobile App is transmitted to ATLAS.ti or any third parties.

Combined Data: We do not combine non-personal information with personal information. Should this happen by accident or in certain specific circumstances (e.g. in the context of a support request), any combined information will be treated as personal information for as long as it remains combined.


Full ATLAS.ti Windows and Mac versions

During the automated online update of ATLAS.ti, a connection to our server is established and the following information is sent to the server in order to match the user’s installed version against a possible update:

  • serial number (encrypted)
  • current version number
  • seat count

The above information is for internal administrative purposes only and is never passed to any third party.


What information does ATLAS.ti GmbH collect and how do we use it?

As part of our software license registration (full Windows and Mac program versions only, not the free ATLAS.ti Mobile apps), we may request that you voluntarily supply us with personal information.

  • When you order license for ATLAS.ti Windows or Mac, we ask you for your name, e-mail address, shipping and billing addresses and telephone number.
  • If you choose to give us personal information via the Internet that we may need (to correspond with you or deliver a product for example), it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
  • ATLAS.ti GmbH and its sales partner cleverbridge Inc. use your personal information exclusively for the following purposes: To effect your transactions; to create and share reports about your transactions internally; and to perform credit fraud screening services.


How does ATLAS.ti GmbH protect consumer information?

When you place orders or register your software, all data is exchanged via a secure server exclusively. All personal information you send to us as part of your product order/purchase is encrypted via the secure sockets layer protocol (SSL). Furthermore, we take steps to protect the customer data we collect from unauthorized access, disclosure, alteration, or destruction.


Will ATLAS.ti GmbH disclose the information it collects to outside parties?

Absolutely not! – ATLAS.ti GmbH stores and discloses personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: protect the rights, safety or property of users of our web site, the public, or ATLAS.ti GmbH, or our suppliers.

We will not transfer any of the information to a third party.


Your consent

By using our web site or registration form, you consent to the collection and use of this information by ATLAS.ti GmbH . If we decide to change our privacy practices, we will send those changes to your e-mail so that you are always kept informed of what data we collect, how we use it, and under what circumstances we disclose it.

Because ATLAS.ti GmbH operates globally, we make information we gather available to our business units. For those of you visiting us from outside the European Union, please note that the personal data you enter will be transferred to European Union territory for use by ATLAS.ti GmbH for the purposes described above.

By using our web site and providing us with your personal data, you consent to this transfer of your data.