Student License: Waiting for Reply After Submitting Documentation

June 25, 2014

I applied several days ago but haven’t heard back from you.

We generally process student license requests within 2-3 business days.

If you have been waiting longer than that for a reply, chances are that

a) you provided an incorrect e-mail address on the request form (i.e. we tried to send you a notification but couldn’t because of the faulty address), or

b) our reply was erroneously intercepted by a spam filter (including those of your e-mail provider, your campus IT department, etc.)

Please contact us via the ATLAS.ti Support Center and provide an ALTERNATIVE e-mail address to which we can send a copy of your notification.

A third possibility is that we never received your credentials. Make sure that your materials were actually sent. Resubmit them if necessary.

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The all-new ATLAS.ti 9 and ATLAS.ti Cloud have been launched!

From now on, all ATLAS.ti 9 licenses include full access to ATLAS.ti Cloud at no extra cost.

ATLAS.ti 9 represents a huge step forward: Implementation of new technologies (e.g., A.I./machine learning), a sleek and unified design between platforms, and laser-focused concentration on user experience and usability set new standards.

A flexible and easy-to-use license management system makes it a breeze to manage licenses seamlessly between computers, and to distribute individual seats under a multi-user license.