You would like to place your order by phone, fax or email rather than online? No problem, but you should first obtain a written quote. Only a few simple steps are necessary:
If ordering educational licenses, please see our Terms and Conditions
Purchase orders are accepted from businesses (except resellers), educational, and government institutions. Placing a purchase order is simple and straight-forward. Please proceed as follows:
With a purchase order, you will receive the products immediately, i.e. prior to payment being received, accompanied by an official invoice. Orders are payable within 30 days. Please note that the invoice is issued by our sales partner cleverbridge Inc.
Important: Purchase orders are not accepted for orders by individuals or for student licenses.
Please note that all purchases are transacted by our sales partner cleverbridge Inc. Find their vendor data and W-9 forms here (PDF).
For a W-9 form, write to cleverbridge Inc at [email protected]
If your organization is tax exempt, you will need a document ID from cleverbridge to remove the tax from your order:
All orders for ATLAS.ti products and all order-related issues (such as payment, shipment, refunds) are handled by our sales fulfillment partner, cleverbridge AG.
To place an order, and for questions relating to an order you have already placed (e.g., a missing CD), please contact the cleverbridge AG Customer Center directly (see below).
To contact the cleverbridge AG Customer Center by phone or fax:
E-mail: [email protected]
Phone: +1-866-522-6855
(Intl.: +1-312-922-8693)
Fax: +1-312-376-1854
Monday – Friday: 8:00 AM – 8:00 PM (CST)
Saturday: 9:00 AM – 4:00 PM (CST)
E-mail: [email protected]
0800 8620377 (UK Freefone number)
Monday – Friday: 7:00 AM – 6:00 PM (GMT)
Saturday: 8:00 AM – 3:00 PM (GMT)
E-mail: [email protected]
Phone: +81 120 965227
Monday – Friday: 9:00 AM – 6:00 PM (JST)
Saturday: 9:00 AM – 4:00 PM (JST)
E-mail: [email protected]
Phone: +49 221 – 222 45 – 45
Fax:+49 221 – 22245-40
Monday – Friday: 8:00 AM – 7:00 PM (CET)
Saturday: 9:00 AM – 4:00 PM (CET)