ATLAS.ti acts as a data processor and acts on instruction of our clients with regard to the (personal) data analyzed via ATLAS.ti Web.
The DPA becomes part of the contract by reference in the ATLAS.ti Terms & Conditions: atlasti.com/legal/terms-conditions, please refer to clause 3.12. The Terms and Conditions are incorporated into the contract in the course of the purchase process by reference.
ATLAS.ti Web is hosted with Amazon Web Services in Germany. The data processed via the ATLAS.ti Web is processed in the EU only, no data is transferred to third countries outside of the EU.
We are using an external service provider, based in Germany, for support and maintenance of ATLAS.ti Web. In addition, we are using another external service provider, also based in Germany, for hosting and operation of the ATLAS.ti Web. The hosting and operations service provider uses the Amazon Web Services (AWS) data center region Germany (Frankfurt) as hosting provider.
The data of the users of ATLAS.ti Web (account information, login, usage) is processed by ATLAS.ti for the performance of the contract (Art. 6 para. 1 lit. b) GDPR) in order to provide access to the ATLAS.ti Web, e.g. in our central user database, processed via MongoDB:
As stated in the DPA, we will return all data to you or, at your request, delete the data. You are able to download/export all data processed via the ATLAS.ti platform at any time. At the end of the contract, we will ask you to download/export all data and will, after a certain grace period, delete the system and all data. Due to data capacity, we are not able to ensure compliance with customer-individual retention and deletion polices after end of contract.