Conditions of Use of ATLAS.ti

Last revised: 2018-06-20

  1. General conditions
  1. Scope of application, exclusion from other general terms and conditions
  2. The Berlin-based ATLAS.ti Scientific Software Development GmbH (hereinafter referred to as “ATLAS.ti” or “Licensor”) is manufacturer of the “ATLAS.ti” standard software (hereinafter referred to as “Software”) and offers training Courses (hereinafter referred to as “Courses”) of the Software. The Licensor is the holder of the copyright thereto, but not seller of the Software or the Courses. The seller and therefore contracting partner of the Customer (hereinafter referred to as the “Customer”) is Cleverbridge AG, Cologne, Germany.
  3. The validity of the Customer’s general terms and conditions of contract or business is expressly excluded. This also applies if the Licenser has not expressly contradicted the conditions of the Customer and/or provides services without contradiction.
  4. The Licensor provides the Software to the Customer within the scope of the following Conditions of Use:
  1. Delivery and Scope of Work
  1. ATLAS.ti offers the Software as a mobile version (iOS and Android App), as a desktop version for Windows and Mac (hereinafter referred to as “Desktop Software”) and as a cloud version for use as Software-as-a-Service (hereinafter referred to as “Cloud Software”). The subject matter of these Conditions of Use with respect to the Cloud Software is the provision of the Cloud Software for the use of its functionalities, the technical enabling of the use of the Cloud Software and the granting of rights to use the Cloud Software as well as the provision of storage space for the data generated by the Customer through the use of the Software and/or the data required for the use of the Software.
  2. The Software consists of the program and the user’s manual. The program shall be delivered in the English language by post on diskette/CD-ROM/DVD or by way of online data communication by way of Cleverbridge AG or will be provided via the cloud platform. In the event of data communication, the Customer shall, if necessary, be granted access to the area where the data is stored and from where the data can be downloaded.
    The Customer shall receive the Software in machine code. The Customer shall not be entitled to demand delivery of the source code. 
  3. The Customer itself shall install the Desktop Software in its software environment.
  4. Any presentation or rendering in test programs, product and project descriptions shall not be deemed to constitute any warranty of properties unless explicitly referred to as such.
  1. Types of Licenses
  1. ATLAS.ti currently offers the use of the Software in the following types of licenses:
  1. individual or multi-user license through purchase of the Desktop Software
  2. multi-user license through rental of the Desktop Software
  3. individual or multi-user license through rental of the Cloud Software
  4. student license
  5. individual or multi-user license as a so-called educational license through purchase or rent of the Software by recognized educational institutions
  6. individual or multi-user license as a so-called govermental licenses through purchase or rent of the Software by recognized govermental institutions 
  1. The Licensor reserves the right to offer further license types in the future or to discontinue license types. The current license models can be found on the Licensor’s website.  
  2. Furthermore, the Customer can receive free patches (“updates”) and purchase further developments of the Software (“upgrades”), if the Licensor produces them. The Licensor is not obligated to produce such upgrades. In case of patching or further development, the new version of the Desktop Software will be made available to the Customer on a suitable data medium or online by his seller, as a rule Cleverbridge AG in Cologne.
  1. Granting of rights
  1. The Licensor grants the Customer a simple, non-exclusive, locally unlimited right to use the Software, limited in time, in the case of time-limited contracts, for the term of the respective contract, and limited in content in accordance with the respective selected license. Depending on the type of license selected, there are further license restrictions in accordance with the following provisions of these Conditions of Use and the Special Conditions in accordance with Section C.
  2. If the Licensor provides the Customer with additions (e.g. patches, additions to the documentation) or a new edition of the Software (e.g. update, upgrade) within the scope of the warranty, these are subject to the provisions of these Conditions of Use.
  3. Any ambiguities or gaps in these Conditions of Use shall be assessed and interpreted in accordance with Section 31 para. 5 UrhG on the basis of the purpose of the contract.
  4. The Licensor hereby informs the Customer that open source components from third parties (hereinafter “OSS”) are used within the scope of the Software. The Customer acknowledges that the OSS is subject to the terms of the respective OSS license of the third party provider. OSS is subject to the terms of the respective OSS license under Section D. If the terms of the applicable OSS licenses require Licensor to make an offer to provide the source code of the OSS used in conjunction with the Software, such offer is hereby made. Upon written request, the Licensor shall make the source code of the OSS concerned available to the Customer against reimbursement of the data carrier shipping costs.
  1. Individual Licenses, Student Licenses
  1. If the Customer wishes to purchase an individual license as a lower-priced student license, he/she must guarantee that he/she is a full-time student at a recognized educational institution / university. The purchase of a student license requires written evidence of entitlement (for instance a student card). Student licenses are PERSONAL licenses and may NOT be purchased by or through organisations or institutions (e.g. universities). A program purchased on the basis of a student license may NOT be installed or used on the computer of an organisation or institution and not be used in any context other than the licensee’s personal academic or vocational training.
  2. The Customer may make the Software available to a third party only if this third party declares his agreement with the continued application of the present Conditions of Use to ATLAS.ti. If the Customer gives the Software to a third party, he shall cease using the Software and keep no copies thereof. He shall give the third party the original data media and manuals. Student licenses are not transferable under any circumstances.
  1. Multi-User Licenses
  1. A multi-user license entitles the Customer to place the Software at the disposal of his employees. If the Customer is a training institution under the terms of Section 7, he purchases the Software on the basis of an “educational multi-user license” and can thus place it at the disposal of students, staff members etc. In any case, use of the Software is restricted to a maximum number of persons corresponding to the number of multi-user licenses ordered.
  2. A multi-user license allows for installation and concurrent use of the program on several individual computers of the license holder and/or on several workstations of a LAN (server installation plus lightweight client installation).
  3. Concurrent Use: Our licenses are based on concurrent use. Each named user is permitted up to two installations on their own personal devices. Only one of the two installations may be in use at any given time. — If installing under a multi-user license in a pool environment (no named users), you are allowed up to twice the nominal number of installations with the express provision that you must have suitable means in place to limit concurrent access to the license maximum. Otherwise, only the number of standalone installations named in the license is permitted.
  1. Educational Licenses
  1. Educational licenses of the Software can be purchased only by officially accredited educational institutions, i.e. only by institutions recognized by nationally competent accrediting bodies. This includes specifically universities and similar degree-granting institutions of higher learning (including distance learning and continuing education programs), academic and technical schools and colleges as well as vocational training institutions. To the extent that the Customer is one of these educational institutions, he guarantees that he is recognized as such by the state.
  2. Non-profit organizations and government agencies are NOT automatically eligible for discounted educational licenses. An organization wishing to be considered for a discount will need to contact ATLAS.ti directly. Government agencies and supra-national institutions (such as EU, UN, etc.) will need to obtain standard licenses exclusively. 
  3. By ordering an educational license, the Customer agrees that upon request he shall provide without delay legally valid written evidence showing his status as an accredited educational institution pursuant to Section 7.1. If such evidence is not provided or not adequately provided, he shall not be entitled to purchase the Software at the conditions and prices offered exclusively to educational institutions.
  4. Educational licenses can be purchased not only by educational institutions but also by their officially employed teaching and research staff solely for use in the immediate context of the teaching and research duties that constitute the academic relation between the individual and the institution.
  5. To the extent that the Software is ordered by employees of the Customer, the guarantee declaration and the obligation to provide evidence of status as described above shall also apply to these persons.
  6. An educational license prohibits any and all commercial uses of the program. This explicitly includes commercial training Courses, and any side businesses of individuals and instiutions such as coaching, training, consulting, and similar activities. Educational licenses are available only to recognized non-commercial educational institutions and their staff.
  7. Use of the program under an educational license is explicitly restricted to academic teaching and research. Administrative use of the program at a non-commercial educational institution shall be deemed a commercial use and is therefore not permissible under an educational license.
  8. Only recognized educational institutions (see above) and full-time employees of such recognized institutions who are engaged in research and teaching are entitled to purchase and use educational licenses, and only for these purposes.
    By placing an order for an educational license you agree (i) to abide by the above conditions in Sections 7.1-7.7, and (ii) to furnish formal proof of your elibility when requested to do so. Failure to provide proof or insufficient proof will lead to immediate invalidation of licenses as well as legal persecution for fraud.
  1. Special Conditions for Cloud Software
  1. The Licensor shall make the current version of the Cloud Software available for use on a central data processing system or several data processing systems (hereinafter “Server”) in accordance with the following provisions. 
  2. The Customer shall register in advance to use the Cloud Software and create a user account.
  3. If and to the extent that the provision of a new version or a change to the Cloud Software is accompanied by a change in functionalities of the Cloud Software, workflows supported by the Cloud Software and/or restrictions in the usability of previously generated data, the Licensor shall notify the Customer in writing at least six weeks before such a change takes effect. If the Customer does not object to the change in writing within a period of four weeks from receipt of the notification of change, the change becomes an integral part of the contract. The Licensor shall draw the Customer’s attention to the aforementioned deadline and the legal consequences of its expiry in the event that the possibility of objection is not exercised whenever changes are announced.
  4. The Cloud Software and the application data resulting from the use of the Cloud Software are regularly backed up on the server, at least every calendar day. The Customer shall be responsible for compliance with retention periods under commercial and tax law.
  5. The transfer point for the Cloud Software is the router output of the Licensor’s data center.
  1. Restrictions of Use
  1. The Customer may load the Software onto the main data memory and hard disk of the hardware used by him and create backups as necessary for safe operation. These are to be labelled as such and (in so far as technically possible) marked with the copyright notice of the original data medium. The user’s manual may be copied only for internal purposes.
  2. The copyright notices and trademarks contained in the Software, any other reservations of rights, serial numbers and other program identification features may not be altered or obliterated.
  3. The Customer shall be entitled to make the number of backup copies necessary for reliable operation. Such backup copies shall be marked as such and (as far as technically possible) shall be provided with the same copyright notice which also appears on the original data medium. The Customer shall not be entitled to copy the user’s manual for any purposes other than the Customer’s internal purposes.
  4. The Customer shall not be entitled to change or obscure in any manner any copyright notices, trademarks, other legal reservations, serial numbers or other features used for program identification purposes.
  5. Any other form of using the Software, including, but not limited to, its compiling, editing, arranging, or modifying in any other manner whatsoever (other than decompiling pursuant to section 69e of the German Copyright Law; § 69 UrhG) or the (offline or online) dissemination of the Software in any other manner shall be subject to the written consent of the Licensor.
  6. Unless expressly permitted in these Conditions of Use, the Customer shall not be entitled to transfer the Software, any copies of the Software handed over to him or any backup copies made to third parties. In particular, he is not permitted to sell, lend, rent or otherwise sub-license the Software or to reproduce or make the Software publicly accessible.
  7. The Licensor shall be entitled to revoke the license rights for a material reason. A material reason shall, in particular, be deemed to exist if the Customer is in default with payment of a substantial part of the remuneration or if the Customer fails to abide by the terms and conditions of the license and fails to immediately remedy such default after the Licensor’s written request, including the Licensor’s announcement to terminate the license otherwise. In the event that the license is terminated, the Customer shall return to the Licensor the original Software as well as any copies thereof, and delete any programs stored. At the Licensor’s request, the Customer shall confirm in writing that he has returned such Software and deleted such programs as foretasted.
  8. The Licensor retains all rights to the Software, even if the Customer modifies the Software or combines the Software with his own programs or those of a third party. The documentation provided to the Customer also remains the exclusive property of the Licensor. 
  1. Obligations of the Customer
  1. After receipt of the Software the Customer shall be required to register online on the Licensor’s website, indicating the serial number. Only in this way it will be ensured that the Customer may use Software upgrades and updates and newsletters and/or may participate in forums throughout the term of this agreement, to the extent that such services are offered by the Licensor and that the Licensor is able to establish that the Software has been properly acquired and used. 
  2. The Customer shall backup his data according to the state of the art. He shall ensure that current data from his data stock kept in machine-readable form are reproducible with reasonable effort.
  3. The Customer shall take reasonable measures in order to protect the Software against unauthorized access by third parties.
  4. The Customer shall be obliged to download from the Licensor’s homepage the relevant Software updates by data transmission on condition that the Licensor notifies the Customer that new updates are available.
  1. Lease Duration / Obligation to Return Rented Desktop Software
  1. If the Customer rents the Desktop Software for a period of one year, the lease is automatically renewed by another year unless the Customer cancels the lease in writing no later than 8 weeks before the end of the lease period. In case of a renewal of the lease the Customer is obligated to pay the lease fee listed at the time.
  2. As soon as the Contract of Use of the Cloud Software ends, Licensor blocks Customer’s access to the Cloud Software. 
  3. The Customer is obligated to return the original Desktop Software (diskette/CD-ROM/DVD) and user’s manual to the Licensor or the lessor once the lease is terminated, regardless of the reason of the termination. The Customer is also obligated to delete the Desktop Software from all hard disks, main data memory banks and workstations and to ensure that the Desktop Software can no longer be used by him, by his employees and staff or by registered users. The Customer shall give the Licensor or lessor written assurance of compliance with this provision.
  1. Obligation to Inspect and to Report Defects
  1. If the customer is a businessman within the meaning of § 14 para. 1 BGB (“Unternehmer”), the Customer shall be obliged to immediately inspect the Desktop Software and Software updates supplied and to report any defects in writing, including a detailed description (section 377 of the German Commercial Code; § 377 HGB).
  2. The Customer shall, in its defect notification, provide written information concerning the type of fault or error, the module where such fault or error occurred, as well as the work carried out at the time the fault or error occurred.
  1. Defects in Quality and Defects in Title
  1. The Licensor shall supply the Software to the Customer in a condition free from defects in quality or defects in title. Defects affecting the suitability for use of the Software to a minor extent only shall not be considered as defects for the purposes of this agreement. Functional impairment caused by the hardware and software environment made available by the Customer, operator error, defective external data, computer network malfunction or any other reason belonging to the Customer’s sphere of responsibility shall not be considered as defects for the purposes of this agreement.
  2. The Licensor shall eliminate any defects in quality by repair or replacement. Such repair or replacement can, in particular, be carried out by delivering new Software or by the Licensor showing ways to avoid such defect from reoccurring. The Customer shall be obliged to accept new Software even if this means a reasonable adaptation effort on the part of the Customer.
  3. Repair or replacement in the case of defects in title shall be carried out by the Licensor providing the Customer with a lawful way to use the Software. The Licensor shall be at liberty to replace the Software concerned by equivalent Software in conformity with the terms and conditions hereof if this is acceptable for the Customer. In the event that any third party claims any industrial property rights in relation to the Customer, the Customer shall immediately notify the Licensor thereof in writing. The Licensor shall, as he may elect and after consultation with the Customer, either defend or satisfy such claims. The Customer shall not be entitled to accept any such claims raised by third parties. The Licensor shall defend at its own cost any such claims by a third party and shall hold the Customer harmless with regard to any costs and any damage related to the defending of such claims as aforesaid unless these are caused by the Customer violating its obligations.
  4. The no-fault legal liability for defects in relation to the Cloud Software is expressly excluded, subject to the provision in Section 16, in the area of tenancy law and similar usage relationships for errors already existing at the time of conclusion of the contract (see § 536a Para.1 Alt. 1 BGB).
  5. If the customer is a businessman within the meaning of § 14 para. 1 BGB (“Unternehmer”), any claims which the Customer may have for reason of defects in quality or defects hereof shall become statute-barred within one year after delivery. In the event that a defect in title consists of a material right of any third party entitling such third party to claim the surrendering of the Software, the statutory periods of limitation shall apply.
  1. References

The Licensor is entitled to advertise or promote the conclusion of this contract and the business relationship with the Customer in any form (e.g. in reference lists). The Customer hereby expressly agrees to the use of the firm, trademarks and other protected signs by the Licensor for the aforementioned purpose. The Customer has the right to revoke this consent at any time with effect for the future.

  1. Delays
  1. Delivery dates shall be extended by the period during which the Licensor is for any circumstances beyond its control (labour dispute, force majeure or any other hindrance beyond the Licensor’s control) prevented from performing its obligations hereunder, plus a reasonable start-up period following elimination of such hindrance.
  2. Partial shipments shall be permitted on condition that the parts delivered can be fully used in their own right. The Licensor shall be entitled to issue a separate invoice for every partial shipment.
  1. Liability
  1. Subject to the further provisions of this Clause 16, Licensor shall only be liable if and to the extent that Licensor, its legal representatives, executives, employees or other vicarious agents are charged with intent or gross negligence. However, in the event of default of the Licensor by the debtor or impossibility of performance for which the Licensor is responsible, as well as in the event of breach of essential contractual obligations (so-called cardinal obligations), the Licensor shall be liable for any own culpable conduct or that of its legal representatives, executives, employees or other vicarious agents. Essential contractual obligations are defined abstractly as those obligations whose fulfilment is essential for the proper execution of the contract and on whose compliance the customer may regularly rely.
  2. Except in the case of intent or gross negligence on the part of Licensor, its legal representatives, executives, employees or other vicarious agents, the liability of Licensor shall be limited in amount to the damages typically foreseeable at the time of conclusion of the contract.
  3. The exclusions and limitations of liability regulated in sections 16.1 and 16.2 above shall not apply in the event of the assumption of express guarantees, in the event of claims for lack of warranted characteristics and for damages resulting from injury to life, body or health as well as in the event of mandatory statutory regulations. Furthermore, the limitations of liability provided for in Section 16.2 shall not apply to claims for interest on arrears, to the lump sum for arrears pursuant to § 288 para. 5 BGB and to compensation for damage caused by arrears arising from legal action costs in the event of arrears on the part of the Licensor.
  4. Claims under the Product Liability Act (Produkthaftungsgesetz) shall remain unaffected by the provisions of this Section 16.
  1. Confidentiality
  1. The parties undertake to keep all protected or confidential information of the other party – unless required for the performance of the contractual cooperation – secret from third parties even after the end of the contractual cooperation and not to pass it on or exploit it to third parties. Protected or confidential information of the parties is all information about or by one party which has been disclosed or disclosed in writing, orally or in any other way to the other party and has been marked as confidential or is to be regarded as confidential under the circumstances. The protected or confidential information of the parties also includes, independently of this, business relationships, information about business processes, know-how, calculation bases, concepts, business plans, software algorithms, software concepts, product and program specifications, strategies, sales and marketing data and/or marketing plans as well as other trade and business secrets of the respective parties.
  2. The confidentiality obligations in section 17.1 do not apply to protected or confidential information, insofar as and to the extent that it
  1. were already publicly known before being notified or disclosed by either party to the other party;
  2. became public knowledge after notification or disclosure by one party without the participation of the other party and independently of any failure of the other party;
  3. made known or disclosed to the parties by a third party who is not subject to any direct or indirect obligation of confidentiality towards the respective party; or

must be disclosed within the framework of legal or official proceedings or due to other mandatory legal regulations.

  1. Online dispute resolution

Licensor hereby draws Customer’s attention to the European Commission’s Online Dispute Resolution (OS) page with the following link:   

The Licensor is not responsible for the contents of this site or the possibility of conducting the complaint procedure via this site.

  1. Final Provisions
  1. This Conditions us Use contain all of the agreements of the parties with regard to the subject matter of this Agreement.
  2. All amendments and additions to the License Agreement must be in text form (also by fax, e-mail). Licensor reserves the right to change these Conditions of Use at any time without giving reasons, unless the change is unreasonable for the Customer. Licensor shall immediately notify Customer by e-mail of any changes to the Conditions of Use. If the Customer does not object to the validity of the amended GTC within a period of four weeks after receipt of the amended Conditions of Use, the amended Conditions of Use shall be deemed accepted by the Customer. 
  3. Attachments shall form an integral part of this agreement.
  4. If one or several provisions of the License Agreement are invalid, the validity of the remaining provisions and of the License Agreement itself shall remain unaffected. The same shall apply in the event that the License Agreement is incomplete. If the License Agreement contains an invalid provision or is incomplete the invalid or missing provision shall automatically be replaced by such valid provision as comes closest to the economic purpose of the License Agreement.
  5. If the Customer is a merchant within the meaning of commercial law, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all legal disputes arising from or in connection with the Conditions of Use shall be the registered office of the Licensor. In all other respects, the statutory places of jurisdiction shall apply.
  6. The place of performance for businessmen within the meaning of § 14 para. 1 BGB is the registered office of the Licensor.
  7. The laws of the Federal Republic of Germany, with the exception of the UN Convention on Contracts for the International Sale of Goods (CISG), shall be applicable to the License Agreement.
  8. The contractual language is English. 
  9. All contractual texts are accessible to the Customer on the website or in the software of the Licensor only in the current version. However, the respective contract text is sent to the Customer by e-mail upon conclusion of the contract and can thus be saved or printed out by the Customer. 
  1. Conditions for Training Courses
  1. General Provisions
  2. The Licensor provides training programs as services and is therefore not liable for a particular outcome or a concrete eventual result. The Licensor reserves the right to modify or adapt the content of its trainings to the latest state of the technology. This can result in some cases in deviations from the published Course descriptions. The Licensor also reserves the right to make other minor changes.
  3. The specific training measures are conducted by the Licensor via training centers, whether conducted as webinars (web-based training using a computer) or face-to-face training (on-site training with a personal presence of the Customer and the trainer). The Licensor also provides training measures at the Customer’s own or rented premises at the Customer’s request.
  4. If the Customer’s computer systems are used for conducting training measures, it is the Customer’s responsibility to safeguard his data and programs from loss, destruction, or damage by taking appropriate and sufficient measures.
  1. Course Dates and Prices

Course dates are published online at Prices for training measures are also published at this site. Accommodation, expenses, and travel costs are not included in the Course price.

  1. Cancellation and Termination Rights
  1. The Licensor may also withdraw from the contract if the training measures must be canceled due to illness of the trainer, for technical reasons, or for any other reasons beyond the of the Licensor’s control. The Licensor will make a reasonable attempt to either reschedule the training event or find other suitable staff to conduct the training if this is possible and the Customer agrees. The Licensor will immediately notify the Customer in case of such changes.
  2. In the event of cancellation by the Licensor, the Customer will be refunded any fees that have been paid for the cancelled training. 
  3. The Customer may cancel the contract at any time prior to the agreed start of the training in writing. If a cancellation is received more than 14 calendar days before the event, the Customer is not charged for the withdrawal. If a cancellation is received fourteen calendar days or less before the event, the Customer will be charged 80% of the total price. If the cancellation is received five calendar days or less before the event, the Customer will be charged 100% of the total price.
  1. Copyrights
  1. The Licensor grants the Customer a non-exclusive right to use hardware and Software products supplied to him during the Courses in their original form and only for the purposes of the training. The Customer will not keep, reverse-engineer, translate, copy, extract any program parts, or utilize in any other, unauthorized manner the Software products thus supplied.
  2. The Customer may not – not even in part – copy, reprint, or translate documentation and training materials (hereinafter referred to as “Documents”). Also, disclosure, use, or communication of the documents and their contents is not permitted.
  1. Safety

Training participants must adhere to applicable safety and accident prevention regulations at training sites and must comply with all applicable legal provisions, including access regulations.

  1. Electronic Ordering Process, Data Protection

If the Customer provides free text information as part of an electronic ordering process, all such information is used exclusively for internal order processing. Free text addenda provided on the order documents will not be noted and are used and reproduced unchanged solely for internal order processing. Such addenda therefore have no impact on the contractual relationship and are not legally binding.

  1. Special License Conditions
  1. Educational License Terms
  1. Eligible Institutions
  2. Only officially accredited EDUCATIONAL institutions are eligible to obtain ATLAS.ti educational licenses. This status requires accreditation on the part of a nationally recognized accrediting agency. This includes specifically universities and similar degree-granting institutions of higher learning (including distance learning and continuing education programs), academic and technical schools and colleges as well as vocational training institutions. To the extent that the Customer is one of these educational institutions, he guarantees that he is recognized as such by the state.
  3. Educational licenses can also be purchased by officially employed teaching and research staff of officially accredited educational institutions. Students may obtain specially discounted student licenses (for more information, see our student license section.)
  4. NOTE: We reserve the right to request written proof of eligibility at any time. Proof of eligibility is a legally binding written statement demonstrating that an institution or employer qualifies as an officially accredited educational institution. By ordering an educational license you agree to submit proof of eligibility upon request. If you fail to demonstrate eligibility, you will be charged the difference in price to the standard version.
  5. The Educational License prohibits all commercial uses of the program. This includes for-profit ATLAS.ti training sessions. Educational licenses are available exclusively to non-commercial, accredited EDUCATIONAL INSTITUTIONS and their employees.
  6. Use of the program is expressly restricted to use in teaching and research. Administrative use of the program is considered a commercial application and thus not allowed under the Educational License policy.
  7. Only accredited educational institutions and employees of accredited educational institutions in teaching and research are eligible for ATLAS.ti educational licenses.
  1. Non-Profit Organizations, Government Pricing
  1. Non-profit organizations that are not accredited educational institutions as defined above are NOT automatically eligible for discounted educational licenses. A non-profit organization wishing to be considered for a discount will need to contact ATLAS.ti directly (click here for the ATLAS.ti Support Center). ATLAS.ti GmbH supports numerous non-profit organizations, NGOs, and institutions world-wide, through donations and special discounts. However, ATLAS.ti reserves the right to make the decision of their support strictly on an individual, case-by-base basis.
  2. Government agencies and supra-national organizations (such as EU, UN, etc.) will need to obtain governmental licenses. 
  1. General Notifications
  1. Educational and Standard Licenses differ legally but are technically identical.
  2. The Software and documentation are currently available in English only.
  1. Government/Non-commercial Licenses

Government/non-commercial licenses can only be obtained by official national or local government institutions, registered NGOs, and their official employees. Upon request of the Licensor, the Customer must confirm and prove his status as an official national or local government institution or registered NGO. The Licensor reserves the right to check the status as official national or local government institution or registered NGO and to refuse a Government/non-commercial license in case of insufficient proof.

Government/non-commercial licenses are 100% identical to ‘full’ licenses in functionality.

  1. Campus License Agreement
  1. Granting of Rights
  2. The Licensor shall grant to the Customer a license to use the Software during the term hereof. Subject to the provisions below, the Customer shall be entitled to make the Software accessible to its employees, to its students and its academic associates. As regards the number of the Customer’s employees, students and academic associates who are authorized to use the Software, the details stated in the Customer’s Software order form under the designation “units” shall be conclusive and binding. (Units = Full Time Units = Total number of individuals belonging to the organization as faculty, staff, or students, who may be in a position to use the Software. Order Form = number of units as reported by organization.)
  3. During the term hereof, the Customer shall also receive adapted versions and upgrades of the Software which the Licensor may, at its sole discretion, implement. In the case of any such adaptation or upgrade as aforesaid, such version shall be made available to the Customer on data media or by way of online data communication.
  4. The Licensor shall grant the Customer the license to use the Software exclusively subject to the terms and conditions hereof. 
  1. Customer’s Obligations
  1. The Customer assures that it is a training institution and approved as such by the government. Before the Software is supplied, the Customer shall provide the Licensor with a legally binding written document showing beyond any doubt such approval as a public institution (university, technical college of higher education, etc.).
  2. If this agreement is concluded with employees of an institution, paragraph (1) shall analogously apply, so that the employee concerned will likewise be under the obligation to provide such assurance and evidence.
  1. Terms & Conditions – Beta Test

This is an agreement between Licensor and any person invited and willing to participate in the beta test process described below (“Tester”), in which Tester agrees to test a software program known as ATLAS.ti 8 for Windows (“Testsoftware”) and keep Licensor aware of the test results. 

  1. Subject matter of the contract
  2. Licensor provides the Tester with the Testsoftware as a test product. The Testsoftware is not a marketable software product, but a product with possible software errors and crashes. For this reason, the Licensor cannot guarantee the accuracy and reliability of the Testsoftware. Tester shall not rely exclusively on Testsoftware for any reason
  1. Licensor’s Obligations 

Licensor shall provide Tester with a copy of the Testsoftware and any necessary documentation and instruct Tester on how to use it and what test data is desired by Licensor. Upon satisfactory completion of the testing, Licensor may decide to furnish Tester with a discounted or free copy of the production version of the Testsoftware, contingent upon Licensor’s decision to proceed with production of the Testsoftware or other factors. 

  1. Tester’s Obligations

Tester shall test the Testsoftware under normally expected operating conditions in Tester’s environment during the test period. Tester shall gather and report test data as agreed upon with Licensor. Tester shall allow Licensor access to the Testsoftware for inspection, modifications and maintenance and/or provide requested information, including system reports or descriptions of behavior. Tester shall regularly update the Testsoftware and for this purpose ensure http access on standard port 80. 

  1. Testsoftware a Trade Secret
  1. the Testsoftware is proprietary to, and a valuable trade secret of, Licensor. It is entrusted to Tester only for the purpose set forth in this Agreement. Tester shall maintain the Testsoftware as well as access to beta test download and beta test program version in the strictest confidence. 
  2. Tester will not, without Licensor’s prior written consent:
    1. disclose any information about the Testsoftware, its design and performance specifications, its code, and the existence of the beta test and its results to anyone other than Tester’s employees if they are performing the testing and who shall then be subject to nondisclosure restrictions at least as protective as those set forth in this Agreement;
    2. copy any portion of the Testsoftware or documentation, except to the extent necessary to perform beta testing; or
    3. reverse engineer, decompile or disassemble the Testsoftware or any portion of it.
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    § 1 Vertragsbeziehung; Definitionen

    (1) Die ATLAS.ti Scientific Software Development GmbH (nachfolgend “Lizenzgeber” genannt) ist Urheber der Standardsoftware “ATLAS.ti” (nachfolgend “die Software” genannt). Der Lizenzgeber überlässt aufgrund der nachfolgenden allgemeinen Geschäftsbedingungen dem Kunden (nachfolgend “Organisation” genannt) die Standardsoftware und ist Vertragspartner der Organisation.

    (2) Den Bestellvorgang, die Lieferung der Software, die Rechnungslegung und den Zahlungsverkehr erfüllt für den Lizenzgeber als deren Erfüllungsgehilfe die Firma Cleverbridge AG, Köln (nachfolgende “Cleverbridge AG” genannt).

    § 2 Vertragsgegenstand

    (1) Der Lizenzgeber überlässt der Organisation die Software für die Dauer der Vertragslaufzeit. Die Organisation ist berechtigt, im Rahmen der nachfolgenden Bestimmungen die Software ihren Mitarbeitern und Angestellten sowie Studenten und wissenschaftlichen Mitarbeitern zugänglich zu machen. Hinsichtlich der Anzahl von Mitarbeitern, Angestellten, Studenten und wissenschaftlichen Mitarbeitern in der Organisation, von denen die Software genutzt werden darf, sind die Angaben der Organisation in ihrem Software-Bestellformblatt unter der Bezeichnung “Einheiten” abschließend und verbindlich. (Einheiten = Full Time Units = Gesamtanzahl der der Organisation angehörenden bzw. eingeschriebenen Personen die ATLAS.ti nutzen könnten z.B. alle Studenten und Angestellten einer Universität oder alle Mitarbeiter einer Organisation, Bestellformblatt = von der Uni übermittelte Angabe der Einheiten.)

    (2) Die Organisation erhält für die Dauer der Vertragslaufzeit ferner eine Anpassung (“Update”) und Weiterentwicklung der Software (“Upgrade”), sofern der Lizenzgeber eine solche erstellt, wozu er nicht verpflichtet ist. Im Falle der Anpassung oder Weiterentwicklung wird der Organisation diese Version als Datenträger oder im Wege des Datenaustausches online übermittelt.

    (3) Der Lizenzgeber überlässt die Software ausschließlich auf der Grundlage dieser Bestimmungen. Vertragsbedingungen der Organisation gelten nicht, auch wenn der Lizenzgeber diesen nicht ausdrücklich widerspricht.

    § 3 Lieferung und Leistungsumfang

    (1) Die Software besteht aus dem Programm und Benutzerhandbuch. Die Lieferung des Programms erfolgt in Englischer Sprache postalisch per CD-ROM oder im Wege des Datenaustausches online durch die Cleverbridge AG. Im Falle des Datenaustausches wird der Organisation erforderlichenfalls eine Zugangsberechtigung für den Bereich eingeräumt, in dem die Daten gespeichert und abrufbar sind.

    (2) Die Organisation erhält die Software im Maschinencode. Ein Anspruch auf Herausgabe des Quellcodes besteht nicht. Die Installation der Software auf der Systemumgebung der Organisation nimmt diese selbst vor.

    (3) Darstellungen in Testprogrammen, Produkt- und Projektbeschreibungen stellen, sofern nicht ausdrücklich als solche bezeichnet, keine Beschaffenheitsgarantien dar.

    § 4 Urheber- und Nutzungsrechte

    (1) Die vom Lizenzgeber gelieferte Software (Programm und Handbuch) ist urheberrechtlich geschützt. Alle Rechte an der Software sowie an sonstigen im Rahmen der Vertragsanbahnung und -durchführung überlassenen Unterlagen stehen im Verhältnis der Vertragspartner ausschließlich dem Lizenzgeber zu.

    (2) Der Lizenzgeber räumt der Organisation für die Dauer dieses Vertragsverhältnisses ein nicht ausschließliches, zeitlich und räumlich beschränktes Recht ein, die Software in ihrem Betrieb für eigene Zwecke und wie in diesen Bestimmungen und im Handbuch beschrieben zu nutzen. Die Organisation ist berechtigt, die Software im Rahmen der vertragsgemäßen Nutzung zu vervielfältigen.

    (3) Die Organisation darf die für einen sicheren Betrieb notwendigen Sicherungskopien erstellen. Diese sind als solche zu kennzeichnen und (soweit technisch möglich) mit dem Urheberrechtsvermerk des Originaldatenträgers zu versehen. Das Benutzerhandbuch darf nur für betriebsinterne Zwecke kopiert werden.

    (4) Die in der Software enthaltenen Copyright-Vermerke, Markenzeichen, andere Rechtsvorbehalte, Seriennummern sowie sonstige der Programmidentifikation dienenden Merkmale dürfen nicht verändert oder unkenntlich gemacht werden.

    (5) Alle anderen Arten der Verwertung der Software, insbesondere die Übersetzung, Bearbeitung, das Arrangement, andere Umarbeitungen (ausgenommen die Dekompilierung nach § 69e UrhG) und die sonstige Verbreitung der Software (offline oder online) sowie deren Vermietung und Verleih sind nicht gestattet.

    (6) Der Lizenzgeber kann die Nutzungsrechte aus wichtigem Grund widerrufen. Ein wichtiger Grund liegt insbesondere dann vor, wenn die Organisation mit einem erheblichen Teil der Vergütung in Zahlungsverzug gerät oder die Nutzungsbedingungen nicht einhält und dies auch auf schriftliche Abmahnung mit Widerrufsandrohung durch den Lizenzgeber nicht sofort unterlässt. Bei Widerruf der Nutzungsrechte wird die Organisation die Originalsoftware und vorhandene Kopien herausgeben und gespeicherte Programme löschen. Sie wird ferner sicherstellen, daß die Software von keinem der unter § 1 Absatz 1 genannten Personen in ihrer Organisation mehr genutzt wird. Auf Anforderung des Lizenzgebers wird sie die Herausgabe und Löschung schriftlich versichern.

    § 5 Pflichten der Organisation

    (1) Die Organisation garantiert, eine Ausbildungsstelle und als solche staatlich anerkannt zu sein. Sie wird dem Lizenzgeber vor Lieferung der Software schriftlich ein rechtsverbindliches Dokument übermitteln, aus dem die Anerkennung als staatliche Organisation zweifelsfrei erkenntlich ist (als Universität, Fachhochschule etc.).

    (2) Sofern dieser Vertrag mit Angestellten einer Organisation abgeschlossen wird, gilt Absatz (1) entsprechend, so dass auch den Angestellten die Garantieerklärung und die Nachweispflicht trifft.

    (3) Die Organisation ist verpflichtet, sich nach dem Erhalt der Software online auf der Website des Lizenzgebers unter Angabe der Seriennummer zu registrieren. Nur dadurch wird gewährleistet, dass die Organisation während der Dauer dieses Vertrages upgrades, updates der Software und Newsletter bzw. Teilnahme an Foren nutzen kann, soweit diese Leistungen vom Lizenzgeber angeboten werden und dass der Lizenzgeber nachvollziehen kann, ob die Software ordnungsgemäß erworben wurde und genutzt wird. Diese Support und Serviceleistungen stehen nur der Organisation und nicht den unter § 1 genannten Personen (Einheiten) zu.

    (4) Die Organisation wird ihre Daten nach dem Stand der Technik sichern. Sie stellt sicher, dass die aktuellen Daten aus in maschinenlesbarer Form bereitgehaltenen Datenbeständen mit vertretbarem Aufwand reproduzierbar sind. Die Organisation trifft angemessene Maßnahmen, um die Software vor dem unbefugten Zugriff durch Dritte zu schützen.

    (5) Es obliegt der Organisation wichtige Updates, die auf der Website des Lizenzgebers bekannt gemacht werden, herunter zu laden.

    § 6 Termine, Verzögerungen

    (1) Liefertermine gelten nur annähernd, sofern sie der Lizenzgeber nicht schriftlich als verbindlich bezeichnet hat. Liefertermine stehen unter dem Vorbehalt richtiger und rechtzeitiger Selbstbelieferung, es sei denn, der Lizenzgeber hat die Nichtbelieferung durch den Vorlieferanten zu vertreten.

    (2) Liefertermine verlängern sich um den Zeitraum, in dem der Lizenzgeber durch Umstände, die er nicht zu vertreten hat (Arbeitskämpfe, höhere Gewalt oder sonstige vom Lizenzgeber nicht zu vertretende Störungen); daran gehindert ist, die Leistungen zu erbringen, und um eine angemessene Anlaufzeit nach Ende der Behinderung.

    (3) Teillieferungen sind zulässig, soweit die gelieferten Teile isoliert voll nutzbar sind. Jede Teillieferung kann gesondert in Rechnung gestellt werden.

    § 7 Vergütung, Zahlungsbedingungen und Aufrechnung

    (1) Der Lizenzgeber überlässt der Organisation die Software gegen Zahlung einer jährlichen Lizenzgebühr. Diese Gebühr wird bei der Online Bestellung angezeigt.

    (2) Die Nutzung der Software ist begrenzt auf die Anzahl der von der Organisation angegebenen Einheiten.

    (3) Zahlungen sind innerhalb von 14 Tagen nach Zugang der Rechnung der Cleverbridge AG auf die in der Rechnung bezeichnete Bankverbindung ohne Abzug zu leisten.

    (4) Die Organisation kann nur mit unbestrittenen oder rechtskräftig festgestellten Forderungen aufrechnen. Zurückbehaltungsrechte stehen ihr nur wegen unbestrittenen oder rechtskräftig festgestellten Gegenansprüchen aus dem jeweiligen Vertragsverhältnis und bei groben Pflichtverletzungen des Lizenzgebers zu.

    § 8 Untersuchungs- und Rügepflicht

    (1) Die Organisation ist verpflichtet, die gelieferte Software unverzüglich zu untersuchen und Mängel schriftlich unter genauer Beschreibung zu rügen (§ 377 HGB).

    (2) Voraussetzung für die Nacherfüllung (vgl. § 8) ist die Reproduzierbarkeit oder Feststellbarkeit der Mängel. Die Mängelrüge muss schriftliche Informationen über die Art des Fehlers, das Modul, in dem der Fehler aufgetreten ist, sowie die Arbeiten, die bei Auftreten des Fehlers durchgeführt wurden, enthalten.

    § 9 Sach- und Rechtsmängel

    (1) Der Lizenzgeber verschafft der Organisation die Software frei von Sach- und Rechtsmängeln. Fehler, die nur zu einer unerheblichen Minderung der Nutzbarkeit der Software führen, bleiben außer Betracht. Kein Mangel sind solche Funktionsbeeinträchtigungen, die aus der von der Organisation zur Verfügung gestellten Hardware- und Software-Umgebung, Fehlbedienung, externen schadhaften Daten, Störungen von Rechnernetzen oder sonstigen aus dem Risikobereich der Organisation stammenden Gründen resultieren.

    (2) Der Lizenzgeber erbringt Gewährleistung bei Sachmängeln durch Nacherfüllung, und zwar nach seiner Wahl durch Mängelbeseitigung oder Ersatzlieferung. Die Nacherfüllung kann insbesondere durch Überlassen einer neuen Software oder dadurch erfolgen, dass der Lizenzgeber Möglichkeiten aufzeigt, die Auswirkungen des Mangels zu vermeiden. Eine neue Software muss von der Organisation auch dann angenommen werden, wenn dies für sie zu einem hinnehmbaren Anpassungsaufwand führt.

    (3) Die Nacherfüllung bei Rechtsmängeln erfolgt, indem der Lizenzgeber der Organisation eine rechtlich einwandfreie Nutzungsmöglichkeit an der Software verschafft. Der Lizenzgeber kann hierbei die betroffene Software gegen eine gleichwertige, den vertraglichen Bestimmungen entsprechende Software austauschen, wenn dies für die Organisation hinnehmbar ist. Falls Dritte Schutzrechte gegen die Organisation geltend machen, unterrichtet diese den Lizenzgeber unverzüglich schriftlich. Der Lizenzgeber wird nach seiner Wahl und in Absprache mit der Organisation die Ansprüche abwehren oder befriedigen. Die Organisation darf von sich aus die Ansprüche Dritter nicht anerkennen. Der Lizenzgeber wehrt die Ansprüche Dritter auf eigene Kosten ab und stellt die Organisation von allen mit der Anspruchsabwehr verbundenen Kosten und Schäden frei, soweit diese nicht auf einem pflichtwidrigen Verhalten der Organisation beruhen.

    (4) Bei Fehlschlagen der Nacherfüllung hat die Organisation das Recht zu mindern oder von dem Vertrag zurückzutreten. Für Schadensersatzansprüche gilt § 9.

    § 10 Haftung

    (1) Der Lizenzgeber leistet Schadensersatz oder Ersatz vergeblicher Aufwendungen, gleich aus welchem Rechtsgrund, nur in folgendem Umfang: – bei Vorsatz sowie bei Übernahme einer Garantie bezüglich der vereinbarten Beschaffenheit in voller Höhe; – bei grober Fahrlässigkeit und bei der Verletzung einer vertragswesentlichen Pflicht (Kardinalpflicht) in Höhe des typischen und vorhersehbaren Schadens.

    (2) Im übrigen ist die Haftung für leichte Fahrlässigkeit ausgeschlossen.

    (3) Die gesetzliche Haftung bei Personenschäden und nach dem Produkthaftungsgesetz bleibt unberührt. Dem Lizenzgeber steht der Einwand des Mitverschuldens offen.

    (4) Bei Datenverlusten haftet der Lizenzgeber nur für den Schaden, der auch bei ordnungsgemäßer Datensicherung durch den Organisationn (§ 4 Abs. 1) entstanden wäre.

    § 11 Vertragsdauer; Abwicklung

    (1) Dieser Vertrag beginnt mit Unterzeichung dieses Vertrages durch den Lizenzgeber. Er wird für die Dauer von einem Jahr abgeschlossen und verlängert sich automatisch um ein weiteres Jahr, sofern ein Vertragspartner nicht mindestens 8 Wochen vor Beendigung schriftlich gegenüber der jeweils anderen der Verlängerung widerspricht.

    (2) Im Fall der der Vertragsbeendigung ist die Organisation verpflichtet, die Originalsoftware (Diskette/CD-ROM/DVD) nebst Benutzerhandbuch an den Lizenzgeber zurück zu geben. Ferner ist die Organisation verpflichtet, die Software von sämtlichen Festplatten, Arbeitsspeichern und sonstigen Arbeitsplätzen zu löschen und hat sicherzustellen, dass die Software weder durch sie, ihre Arbeitnehmer und Mitarbeiter oder durch registrierte User weiter genutzt werden kann, was sie dem Lizenzgeber schriftlich zu versichern hat.

    § 12 Vertragsstrafe

    (1) Im Falle der Zuwiderhandlung gegen die Verpflichtung aus § 4 (6) oder § 11 (2) dieses Vertrages hat die Organisation an den Lizenzgeber efür jeden Fall der Zuwiderhandlung eine Vertragsstrafe in Höhe von 10 % der Jahreslizenzgebühr zu zahlen, unbeschadet der Geltendmachung weitergehender Unterlassungs- und/oder Schadensersatzansprüche.

    § 13 Verjährung

    (1) Ansprüche der Organisation wegen Sach- oder Rechtsmängeln (§ 8) verjähren innerhalb eines Jahres ab Lieferung. Besteht der Rechtsmangel in einem dinglichen Recht eines Dritten, aufgrund dessen die Software herausverlangt werden kann, gelten die gesetzlichen Verjährungsfristen.

    (2) Für sonstige Ansprüche der Organisation gilt eine Verjährungsfrist von einem Jahr ab dem gesetzlichen Verjährungsfristbeginn.

    (3) Bei Personenschäden (einschließlich Verletzung der Freiheit) sowie bei Vorsatz und grober Fahrlässigkeit gelten die gesetzlichen Verjährungsfristen.

    § 14 Geheimhaltung und Datenschutz

    (1) Die Vertragspartner verpflichten sich, alle ihnen bei der Vertragsdurchführung von dem jeweils anderen Vertragspartner zugehenden oder bekannt werdenden Geschäfts- und Betriebsgeheimnisse oder als vertraulich bezeichnete Informationen geheim zu halten. Die Informationen und Unterlagen dürfen an der Vertragsdurchführung nicht beteiligten Dritten nicht zugänglich gemacht werden. Die Vertragspartner verwahren und sichern die Vertragsgegenstände so, dass ein Missbrauch durch Dritte unwahrscheinlich ist.

    (2) Nicht von der Geheimhaltungspflicht umfasst sind Informationen und Unterlagen, die zum Zeitpunkt der Offenlegung allgemein bekannt und zugänglich oder dem empfangenden Vertragspartner zum Zeitpunkt der Offenlegung bereits bekannt waren oder ihm von Dritten berechtigterweise zugänglich gemacht worden sind.

    (3) Die Organisation wird hiermit davon unterrichtet, dass der Lizenzgeber ihre Daten im zur Vertragsdurchführung erforderlichen Umfang und auf Grundlage der Datenschutzvorschriften erhebt, speichert, verarbeitet und, sofern notwendig, an Dritte übermittelt.

    § 15 Schlussbestimmungen

    (1) Alle Änderungen und Ergänzungen dieses Vertrages bedürfen zur Wirksamkeit der Schriftform. Dies gilt auch für den Verzicht auf das Schriftformerfordernis. Die Vertragspartner genügen diesem Erfordernis auch durch Übersendung von Dokumenten in Textform, insbesondere durch Fax oder E-Mail, soweit nicht für einzelne Erklärungen etwas anderes bestimmt ist. Anlagen sind Bestandteil des Vertrages.

    (2) Sollte eine Bestimmung dieses Vertrages unwirksam sein oder werden oder sollte der Vertrag unvollständig sein, wird der Vertrag im Übrigen nicht berührt. Die Vertragspartner werden die unwirksame Bestimmung durch eine solche Bestimmung ersetzen, welche dem Sinn und Zweck der unwirksamen Bestimmung in rechtswirksamer Weise am nächsten kommt. Dasselbe gilt für Vertragslücken.

    (3) Sämtliche Rechtsbeziehungen aus diesem Vertragsverhältnis unterliegen dem Recht der Bundesrepublik Deutschland unter Ausschluss des UN-Kaufrechts.

    (4) Gerichtsstand für alle Streitigkeiten ist Berlin, sofern die Organisation Kaufmann oder einem solchen gleichgestellt ist oder falls sie ihren Sitz oder ihre Niederlassung im Ausland hat.

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