Where Are My Primary Documents?
Although a document has been assigned to the Hermeneutic Unit and I have already worked with it (coded, etc.) and it shows up in the list of primary documents, it… read more
Saving/Backing Up Your ATLAS.ti Project
Simply export your Project (Windows: File > Export ; Mac: Project > Export Project). This creates a single file in the .atlproj format that contains your complete project. This file… read more
Problems Downloading Trial Version
I want to download the free trial version but didn’t receive the link to do so. After you have filled out the online form, you should receive an email with… read more
License Key / Serial Number Not Accepted
I am trying to install ATLAS.ti, but when I enter license key I was sent, I see the error message: “Please enter the correct serial number”. There are several possible… read more
What is the Serial Number?
In some places, there is reference to a “serial number.” What’s this? The “serial number” is simply another term for the LICENSE KEY. We use these terms interchangably. Your license… read more
Documents cannot be loaded: Converter not found
Certain text files assigned as primary documents cannot be displayed. Instead, an error message such as “initConverter not understood” comes up. Symptom: Certain text files assigned as primary documents cannot… read more