Student License: Fax Problems
My fax doesn’t seem to get through. If faxing from overseas, please be aware that we are located in Germany, not in the U.S., as many customers believe. The “+”… read more
Order by Phone
Placing orders by phone ATLAS.ti can be ordered conveniently by phone from our e-sales partner cleverbridge.
Non-profit Organizations and Government Orders
What types of discounts are available for non-profit organizations? Are there discounts for government orders ATLAS.ti GmbH supports numerous non-profit organizations, NGOs, and similar institutions worldwide through free software donations… read more
Is There A Printed Version Of The User Manual?
I would like a printed version of the ATLAS.ti manual. We do not currently offer a printed version of the ATLAS.ti manual. Of course, the available PDF version is superior… read more
Section 508 compliance
Is ATLAS.ti 508 compliant? Yes it is. Please see ATLAS.ti_508_compliance.
What is the Serial Number?
In some places, there is reference to a “serial number.” What’s this? The “serial number” is simply another term for the LICENSE KEY. We use these terms interchangably. Your license… read more
I feel I need more training in ATLAS.ti. We offer a full complement of training events, ranging from free online webinars to on-site training held at your organization. Please visit… read more
Selecting the Right License
What license should I get? Basically, all licenses offer the same technical functionality; they differ only in their access rights, i.e. the number of authorized users and permitted duration of… read more
Using Cloud Storage Systems like Dropbox, OneNote, etc.
Can I use Dropbox or other online (“cloud”) storage systems to host my project data and/or ATLAS.ti libraries? The short answer is: Don’t do it – it could be detrimental… read more
Finding a Reseller Near You
How do I find a reseller in my region? Please see our full Reseller Directory for a listing of ATLAS.ti resellers worldwide.