What happens to my data after the licence expires?
After your licence expires, ATLAS.ti turns into a trial version. This means you can still open your project and read the data, but you cannot make changes to your project… read more
How do I install updates?
I have ATLAS.ti 8.0, and I want to update it to the most recent version. How do I install these updates? Do I have to pay for them? All updates… read more
Can I install ATLAS.ti on two computers?
Can I install ATLAS.ti on two computers? I bought an individual-user ATLAS.ti license, but I have two personal computers (i.e. one in my office and one at home). Can I… read more
Student License: Waiting for Reply After Submitting Documentation
I applied several days ago but haven’t heard back from you. We generally process student license requests within 2-3 business days. If you have been waiting longer than that for… read more
Splitting Up Multi-User Licenses
Can a multi-user license be “split up” between servers and individual PC? Or are they restricted to LAN installations? A multi-user license may be “split up,” i.e. some copies can… read more
Installing ATLAS.ti on a Server
We have a multi-user license and want to deploy ATLAS.ti on a server. ATLAS.ti can be installed on a server under a multi-user license but there are numerous important aspects… read more
Student License: Fax Problems
My fax doesn’t seem to get through. If faxing from overseas, please be aware that we are located in Germany, not in the U.S., as many customers believe. The “+”… read more
Using Cloud Storage Systems like Dropbox, OneNote, etc.
Can I use Dropbox or other online (“cloud”) storage systems to host my project data and/or ATLAS.ti libraries? The short answer is: Don’t do it – it could be detrimental… read more