general inquiries

Free Telephone Support /
General Inquiries

Get free telephone support worldwide. We are here for you!

Note: These telephone numbers handle general inquiries on sales/licenses, product functionality, training/certification and partnering with ATLAS.ti. For technical support inquiries, please visit our Support Center.

United States and Canada

  • +1 (866) 880-0231 (toll-free in the US and Canada).
  • +1 (541) 286-4391 (international).

Monday through Friday, 9:00am-4:00pm United States PT (U.S. West Coast).

Europe

  • Germany: +49 30 7262 1557
  • UK: +44 (20) 319 65268
  • Spain: +34-917 893 887

Only English and Spanish spoken.

Monday through Friday, 8:00 am to 3:00 pm GMT.

Africa

South Africa: +27 (10) 594-3781

Sunday through Thursday 8:00 am to 3:00 pm GMT.

Latin America

  • Argentina: +54 11 3984 0680
  • Colombia: +57 (2) 4863984
  • Chile: +56 (2) 321 49929
  • Brasil: +55 (11) 428-07219
  • Mexico: +52 (55) 416-96614
  • WhatsApp: +54 112 309 0522

Sólo se habla castellano. Lunes a viernes entre las 2:00 pm y las 6:00 pm ART (hora de Buenos Aires).

Asia/Pacific

  • Australia: +61 (2) 83187622
  • Hong Kong: +852 5806 0701
  • India: +91 117 127 9168
  • Malaysia: +60 392 122 552

Only English and Malay spoken. Sunday through Thursday 9:00 am to 4:00 pm SGT (Singapore time).

Alternatively, you can always also write to the following address for all product-related questions, including technical issues, functionality, product use, sales and licensing: