general inquiries

Free Telephone Support /
General Inquiries

Get free telephone support worldwide. We are here for you!

Note: These telephone numbers handle general inquiries on sales/licenses, product functionality, training/certification and partnering with ATLAS.ti. For technical support inquiries, please visit our Support Center.

United States and Canada

Monday through Friday, 9:00am-4:00pm United States PT (U.S. West Coast).


Only English and Spanish spoken. Monday through Friday, 8:00 am to 3:00 pm GMT.


Sunday through Thursday 8:00 am to 3:00 pm GMT.

Latin America

Sólo se habla castellano. Lunes a viernes entre las 2:00 pm y las 6:00 pm ART (hora de Buenos Aires).

Asia/Middle East/Oceania

Only English and Malay spoken. Sunday through Thursday 9:00 am to 4:00 pm SGT (Singapore time).

Alternatively, you can always also write to the following address for all product-related questions, including technical issues, functionality, product use, sales and licensing: